PagerDuty

Notification Adapter

Overview

PagerDuty

This notification adapter create a PagerDuty Incident on a service.

Prerequisites

  1. Create a General Access REST API Key
    1. Once created, return to the API Access Keys list by navigating to Integrations > API Key Access. Find the appropriate key, click on the username whom created the key. From there you can find their email address. Copy this email address for use when configuring the connector.
  2. Create a new Service that the notifications will be assigned to
    1. Name the service "Tarsal"
    2. Select your Escalation Policy
    3. On the Integrations page, click "Create service without an integration"
  3. Fetch the Service ID
    1. Navigate to the Service's details page. The Service ID will be in the browser URL, after the path service-directory/ The URL will have the pattern https://tarsal.pagerduty.com/service-directory/<Service ID>
    2. Copy the Service ID for use when configuring the connector.

Configuration

FieldRequiredDescriptionExample
Service IDyesService IDPSZYE27
API KeyyesAPI Access Key••••••••••••••••QouA
Incident ReporteryesThe email address of a valid PagerDuty user on the account associated with the auth token.[email protected]

Adapter Limitations

The adapter is restricted by REST API Rate Limits.